Privacy and Cookie Policy
Caenis fishing guide service and the affiliates and subsidiaries that make up Maki Caenis (collectively, the "Group") are committed to protecting your personal information and privacy. This policy explains how and why we collect, store, share and use your personal information, and sets out the options you have about when and how we share your personal information.
“Personal Information” is information or data recorded in any form that, alone or together with other information available to us, personally identifies you.
This policy does not apply to the practices of businesses or websites not owned or controlled by us. It also does not apply to people we do not employ or manage.
Our site (the "Website") may contain links to other websites operated by third party companies or individuals with different privacy practices. Please exercise caution when leaving our website and reviewing the privacy statements of other of his websites. We have no control over the personal information you may submit to these third parties. In addition, we are not responsible for any third party privacy statements, policies, or how they manage the data they collect.
If our request for your personal information is based on your consent, i.e. not based on legal requirements, you are not required to provide us with your personal information. You can withdraw your consent at any time thereafter. To withdraw your consent, please see the How to Contact Us section with questions or concerns about our privacy practices. This may also automatically terminate your agreement with the Group.
Where the EU General Data Protection Regulation (“GDPR”) applies, you have certain legal rights, which are described in the “Access to Personal Information” section. When we collect your personal information, we will let you know:
our contact details;
Purpose of Collection and Legal Basis.
Where applicable, our legitimate interest in collecting your personal information.
Third parties or categories of third parties that receive your personal information.
Transfers of personal information to countries or organizations outside the EU, and the appropriate safeguards that apply in doing so, and where such safeguards can be accessed.
The criteria we use to determine how long your personal information is stored.
Right to request restriction or objection to access, rectification, erasure or processing of personal information.
The right to withdraw consent at any time if you have provided your personal information based on consent.
Right to lodge a complaint with a supervisory authority in an EU Member State.
Whether you are obliged to provide personal information and the possible consequences of not providing such information. and
Whether we process automated decision-making, including profiling, based on the personal information you provide.
However, if we have already been notified of the above information, we may not provide further notice.
Under the GDPR, if your Personal Information is submitted to us by a party other than you, in addition to the above information, we will, within a reasonable period of time after obtaining the information, process the relevant Personal Information. Notify customers where they got their categories and information. However, if you are already aware of the same, or if we are required by law to obtain the information, or would require an unreasonable effort to provide you with such information, We do not provide the above details to you.
For customers not subject to the GDPR, if we receive information from a party other than you (such as a special program where members refer friends), that information will only be used for specific purposes. reason for providing. If you provide us with personal information about others, always tell those individuals and
You should let them know that you can find a copy of this policy at
consent
This policy forms part of the terms governing your use of our Service. By using our website, central booking services, staying at our hotels, using our products and/or services, or participating in our programs, you agree to this policy. increase.
When is your personal information collected?
We collect your personal information when you engage in Guided Service activities. For example, we collect your personal information whenever you book a guide service.
and/or when paying for guide services or providing guest comments or feedback.
In addition, we may collect your personal information when some Internet activity is initiated. For example, when you visit our website, we may collect information through the use of technology by our third party service providers, such as pixels and other tracking tools and similar technologies. We may also collect your information when you complete our online forms (such as online reservations or surveys). Additionally, when you book or sign up for a membership program offered by the Group, due to the nature of the design and operation of the system, the personal information you provide will be automatically collected by the third party system service provider. Through similar system designs, our advertising service providers, business intelligence tool providers, marketing tool providers, channel manager service providers, shopping cart and survey service providers, booking service providers and Google Analytics also automatically collect your information. . Personal information while you are visiting our website. For more information, see Web Technologies Used to Passively Collect Information About You.
If you choose to participate in our marketing programs, we collect your personal information. For example, if you sign up for our membership services, participate in customer surveys, participate in watching online video content, or subscribe to our newsletters, we may receive offers or communications via email or other channels. Request to receive promotions. We also obtain customer information from transmissions from third parties. Such third parties include tour operators, travel agencies (whether online or not), and the like. Companies that have the right to share information with us. We may also enter into strategic relationships with companies outside the Group that offer products and services that may be of interest to you (“Strategic Partners”), such as airlines and hotel partners. We send personal information about you as part of our strategic relationship.
What personal information do we collect?
We collect and process some or all of the following personal data about you:
Information about you, such as your name, date of birth, nationality, contact details including email address and phone number, travel documents, photographs and other images.
Payment details used to pay for other products and services, such as credit or debit card numbers and expiration dates, account information and billing information.
Travel information, such as your itinerary and other service preferences, special needs and concerns, tour selection, car rentals, and other add-ons to travel packages. when you use the Services or change your personal profile; We may collect and process sensitive personal information. For example, we may indicate your religious beliefs, such as when dealing with special medical or access assistance or specific dietary requirements. unless we are permitted to process such personal data under applicable law.
Arrangements for past guided tours, feedback about your experiences and preferences, and information about your use of our products and services.
Interactions with you – We may communicate with each other, including calls made through our call centers, interactions between you and our staff or representatives, interactions with us, or posts about us on social media or other public We maintain a record of all interactions and correspondence. Sources and responses to market research and contests conducted by or on our behalf.
Details of visits to our website, use of our mobile applications, and other data collected through cookies and other tracking technologies (including information you view). Your personal information may be collected automatically when these tracking technologies are applied. To display aggregated trends and statistical analysis and more relevant advertisements and messages. For more information about these practices, see Managing and Opting Out of Cookie Settings and Your Choices Regarding Use of Your Personal Information for Marketing Purposes.
IP address and browser type may also be collected.
are used for their own analytical purposes to enhance our services and are separate from any cookie information collected. Your girlfriend's IP address may be used in certain circumstances to prevent criminal activity on her website.
Employment Information – If you are employed by one of our corporate or government customers, or otherwise obtain travel or products or services in connection with our corporate or government customer, we may collect your personal information, including your name, Collect certain information about your employment or relationship with such customers. Your employer, your professional title, and work contact information.
We will only collect personal information that is necessary and related to a specific, identified purpose (see "Use of Personal Information" section) and will not use it for any other purpose without your consent. there is no.
We do not knowingly collect personal information from children under the age of 13 or minors under the age required by applicable law. If you believe that your child has provided us with personal information, please contact us so that we can identify and delete your child's personal information.
Use of Personal Information.
We give you choices about how we use and share your personal information and respect your choices.
The table below sets out why we process your personal information and the legal basis for the processing. For our legitimate interests, unless we demonstrate compelling legitimate grounds or we or a third party request the information to establish or defend legal claims, you may not make such use. can object to
Purpose/Activity Legal Basis for Processing
Provide you with the information, programs, products and services you request
- contract performance;
- Legitimate interests (so that we can fulfill our obligations and provide services to you)
Sensitive personal information
- Consent
Personalize and tailor your guide service experience
- contract performance;
- Legitimate interests (to enable us to provide and improve our services)
Sensitive personal information
- Consent
To support functionality and personalize the website layout and content to your needs, interests and preferences - legitimate interest (to maintain and improve the quality of our services)
Operate and facilitate participation in our Strategic Partner Program.
- Consent
・Contract performance
- Legitimate interests (so that we can provide you with personalized services)
For security and fraud prevention, to comply with our legal obligations, and for administrative purposes
- contract performance;
-Legal Obligations, Legal Claims
- Legitimate interests (to cooperate with law enforcement and regulators, to protect us from fraud and other illegal activities)
Sensitive personal information
- legal claims
-substantial public interest
Better understand your guests and analyze their preferences and market trends
- Consent
- contract performance;
- Legitimate interests (to enable us to provide and improve our services)
Sensitive personal information
- Consent
To better market, promote, manage, provide, and improve our programs, products, services, and websites.
- Consent
- Legitimate interests (to enable us to provide and improve our services)
Sensitive personal information
- Consent
Send you promotional messages and special offers based on your privacy settings, such as profiling and targeted advertising
- Consent
- Legitimate interests (to enable us to provide and improve our services)
Sensitive personal information
- Consent
The retention period for personal information is based on business necessity or legal requirements. We will retain your personal information for as long as necessary for the purposes for which it was collected. For example, (i) we may retain records of some transaction details and communications until the claim arising from the transaction with us expires (subject to local law, for the longest period since the relevant transaction occurred). 15 years in Japan (in most cases, 7 years in Japan); information to comply with regulatory requirements; After the retention period, we will either destroy or anonymize your personal information (in which case we may further retain the anonymized information and use it for our legitimate interests, such as business analytics). .
Your Choices Regarding Use of Personal Information for Marketing Purposes
We may notify you of marketing and promotions by mail, telephone, or online (including email, mobile device, or online banner advertisements). Marketing communications from us at the time we collect you.
Personal Information. You can withdraw your consent at any time and you will no longer receive marketing or promotions from us. See How to Contact Us If You Have Questions or Concerns About Our Privacy Practices. We also provide you with the option to unsubscribe from direct marketing communications sent to you or to opt out of further communications.
If you choose not to receive promotional communications from us, we will not send you promotional messages or share your personal information with other companies for their marketing purposes. We will update your privacy settings within 30 days of receiving your request.
Please note that some of the advertisements you see when you browse online are served by our advertising service providers. They display relevant promotional messages to the user based on the user's preferences, learned through cookies embedded on our website.
We will not share your personal information with strategic partners for marketing purposes without your consent. If you consent, we will share your personal information. This allows travel, transportation, retail, food and beverage, credit cards, entertainment, social networking, and similar services. If you do not want to receive this information from our strategic partners, our group companies and their licensees or third parties, you should contact them directly.
We may continue to contact you for customer research and administrative purposes, such as confirming reservations and transactions you have made, notifying you of your account status, and inviting you to update your online profile. To close your account, please contact us. In this regard, please see How to Contact Us If You Have Questions or Concerns About Our Privacy Practices.
Sharing personal information
In accordance with this Policy, we may share your personal information with others we choose, on a need-to-know basis only, as follows:
We carefully select your personal information, among our group companies and by other group companies and their licensees, groups to provide you with the information, products and services you request. third parties, strategic partners and/or service providers. Promotions and special offers that they believe may interest you or personalize your experience. Our sharing is subject to this policy. For example, group staff, booking staff using our booking tools, IT departments, commercial partners, medical services (if applicable), and legal services (if applicable) may have access to your data. Generally, appropriate persons within the Group will have access to certain categories of personal information in order to complete the contract between you and the Group.
We also share your personal information with companies that perform services on our behalf, such as companies that provide marketing support or technical infrastructure support. They may include third party payment processors, payment service providers, banks and financial institutions, credit card companies, IT and marketing support service providers. Vendors or third party service providers in connection with marketing promotions and services offered by the Group (see Your Choices Regarding Use of Personal Information for Marketing Purposes). To our advisers, including our accountants, attorneys and other professional advisors and business contacts, to better manage or develop our business and compliance objectives. Any person who may be involved in the process of making travel arrangements to fulfill contractual obligations.
To pursue our legitimate interests while protecting your rights and freedoms, our service providers use the personal information we share for the purposes we serve. You must comply with all applicable privacy and data protection laws.
We will share your personal information with your consent and direction, or with others you authorize us to disclose.
When we transfer your personal information to another entity that has acquired or may acquire shares in or substantially all of the assets of any of our group companies, members of our group, or any of their business divisions there is. as a result of any sale, merger or reorganization, bankruptcy, dissolution or liquidation; In the event of such a transfer, the acquiring entity's use of your personal information will continue to be subject to this Policy. main interest
Maintaining and improving the quality of our services.
Others that may share or transfer your personal information with unaffiliated third parties, such as when we determine that disclosure is appropriate to comply with a law, regulatory requirement, court order, or subpoena. There are limited circumstances of Law enforcement or other government investigations (regardless of jurisdiction). To prevent or investigate possible crimes such as fraud and identity theft. To protect the legal rights, property or safety of you, the Group, our employees, agents, other guests or the general public. We need to do this to comply with our legal obligations.
Special Notice for California Residents. Individual customers who reside in California and have provided Personal Information to the Service may request information regarding the disclosure of certain categories of Personal Information to third parties for Direct Her marketing purposes. Such requests should be submitted via the contact form. Within 30 days of receipt of such request, provide a list of the categories of personal information disclosed to third parties for their direct marketing purposes in the immediately preceding calendar year, including the names and addresses of those third parties. provided with party. This request may only be made once per calendar year. We reserve the right not to comply with any requests submitted other than those specified in this paragraph.
We will not share your personal information with third parties without your consent, except as described in this policy.
Protection of personal information.
We implement appropriate physical, technical and organizational security for the management and transmission of Personal Data. This includes appropriate security measures to protect such data against accidental or unlawful destruction or accidental loss, misuse, alteration, unauthorized disclosure or access and all other unlawful forms of processing. included . .
We strive to protect the security of your information in transit by encrypting the information you enter and using Secure Sockets Layer (SSL) technology certified by the Secure Server Certification Authority and Malware Scanning. .
Your credit card number is not stored or processed on our servers when confirming reservations or processing online purchase transactions.
Access to personal information
If you exercise any of the rights below, we will respond to your request within her thirty (30) days, and in each case within the time period prescribed under applicable law.
We provide ways to access your personal information so that you can correct any inaccuracies. You may update, delete or correct your core account information at any time by contacting us. If you would like a copy of your personal information, transfer your personal information to a third party, object to certain processing of your personal information, or be subject to profiling and automated decision-making, or have any additional questions, See How to Contact Us If You Have a Question or Concern About Our Privacy See Practices for more information.
We may ask you to confirm your identity when you contact us. We may limit or deny your request if we are unable to verify your identity, if it involves disclosure of confidential or proprietary information, or if it is otherwise restricted under applicable law.
You have legal rights under the GDPR regarding your personal information.
subscription rights
You can ask us to confirm whether we are using your personal information. If there are third parties who obtain your personal information, you may request that we provide them with the categories of personal information that concern you and the purposes for which we use them. , categories of such third parties, and other important information related to our use. You may also request a copy of your personal information in our records.
Right to rectification and to be forgotten
If the personal information you have provided turns out to be inaccurate or incomplete, you may ask us to correct the same. Please understand that we may first need to verify the accuracy of your information before making any corrections.
Except where necessary to establish or defend legal claims or to comply with applicable law, you may ask us to delete your personal information if:
The purpose of the collection no longer exists.
If you wish to withdraw your consent regarding the use of information provided or obtained with your prior consent.
When your personal information is used for a disastrous purpose.
ct for marketing purposes and you do not wish to receive such materials.
If your personal information is being used unlawfully.
Where we are legally obligated to erase your personal information.
Right to restrict use of personal information
You have the right to restrict our use of your personal information in any of the following circumstances:
If you have concerns about the accuracy of your personal information, we need time to verify it.
If you don't want your personal information erased, even though its use is illegal, and you want to restrict its use instead.
We no longer need your personal information, but when we need the information to establish, exercise or defend legal claims.
Even if you object to the use of your personal information, we need to verify whether our legitimate interests in using it are overridden.
In the cases set out in subsections 2. (Right to be rectified and forgotten) and 3 (Right to restriction of use of personal information), where it is possible and does not require undue effort, we may provide any person or entity who will notify you. the person to whom your personal information has been disclosed in connection with your request;
Right to data portability
Where permitted by applicable law, where we obtain your personal information or your personal information, based on your consent, for the purposes of performing a contract to which you are a party or to which you are becoming a party; Where the processing of is carried out by automated means, you have the right to ask us to provide your personal information in a structured, commonly used and machine-readable format. Where the personal information we hold is in a digital, transferable form.
Right to object to the use of personal information
Where we are processing your personal information on the basis of our legitimate interests, you may object to the processing, unless we can demonstrate compelling grounds for the processing which override your rights and You can request deletion of your information. Information when necessary to establish or defend legal claims.
Right not to be subject to decisions based solely on profiling
Where we collect your personal information based on your consent or under EU law, or where we need to process your personal information to perform our contractual obligations between you and us. Automated processing, including profiling. However, where profiling is based on your consent or a contract with us, you have the right to express your opinion on that decision and/or withdraw your consent.
Right to be notified of high risk of possible personal information breach
If there is a personal information breach and such breach may expose you to the risk of unauthorized access to your personal information, we will notify you of such a breach.
We may not notify you of violations such as:
Appropriate protective measures have been implemented.
We have taken subsequent steps to ensure that you are not exposed to the risk of unauthorized access to your personal information.
Such notice to you will require disproportionate efforts to achieve. However, in such cases, we will take steps to notify you by public or similar means so that you can effectively obtain the information.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
Due to the nature of our business and operations, it is necessary to transfer your information, including personally identifiable information, to internal or external recipients. Other groups, companies, data centers or service providers may be located in countries other than your country. Our servers are located in Japan, but we may use supplemental facilities located outside of these locations.
Different countries have different data protection laws, some offering stronger protection than others. In order to comply with the GDPR, when personal information is transferred to countries outside the EU with different levels of personal data protection than the EU, such transfers are governed by standard contractual clauses as defined by the European Commission. increase.
By using our website, participating in our programs, or staying at any of our hotels, you consent to the transfer of your personal information to any country in the world as follows: increase.
That's a condition of this policy.
Web technologies used to passively collect information about you
Most major websites automatically receive and record information from your browser in server logs when you visit the website. For our website, we have third-party service providers who do this using various methods, such as clear GIFs (also known as "web beacons") and "cookies" (described in more detail below), which collect this information.
This cookie policy applies to your use of our website and our mobile applications. This policy also informs you of your rights regarding the cookies and other tracers we use. This Cookie Policy should be read in conjunction with our Privacy Policy.
cookie
A cookie is a small text file that a website stores on the hard disk of a visitor's computer and contains a string of information that the visitor's browser provides to her website each time the visitor returns.
When you visit our girlfriend's website, your girlfriend's web browser automatically sends information directly to our third-party service provider.
Internet service provider IP address
Cookie information
Unique device user ID
The browser type and operating system installed on your computer
Content and pages you visit on our Her Website
Frequency and duration of visits to our website
Session and persistent cookies depend on how long your personal information is retained by us or by our third party service providers.
"Session cookies" are used by third party service providers. Each time you visit our website, your computer is assigned a unique, randomly generated identification number. Session cookies expire when you close your browser. For example, to carry information across the pages you visit.
"Persistent cookies" are also used by third party service providers. These cookies do not expire when you close your browser, but remain on your computer until they expire or are deleted. For more information, see Managing Cookie Preferences and Opting Out. By assigning a persistent, unique identifier to your computer, our third party service providers can create a database of your previous choices and preferences. If we need to collect these preferences or settings again, we can provide them to you through our website. By automatically assigning a permanent, unique identifier to your computer, we are able to more accurately record how you have visited our site and how often you have returned. how our website is used over time and the effectiveness of our advertising efforts;
If you access our website via an email we send you, or if you create a "user ID" during your visit, the information provided by the cookies of one of our third-party service providers may be passed on to us. may be linked to information in the records of It identifies you personally.
In addition to the above classifications, we may use the following cookies to provide services, depending on the function of each cookie.
Strictly Necessary Cookies - These are used to carry out the transmission of communications over electronic communication networks or to enable third party service providers to provide these services to you. , navigate between pages and ensure that your basket is saved at every step of the checkout process. Therefore, if you block these cookies, we cannot guarantee the use or security of the website you are visiting.
Performance Cookies - Our third party cookie providers use these cookies to collect information about how visitors use our website and to tailor our services to you. and allow us to show you content that is relevant to you. For example, we use these cookies to understand which pages are visited most frequently or to determine why some pages display error messages.
Functionality cookies - allow websites to remember choices you have previously made. For example, to store certain information you enter on our website to facilitate and customize your subsequent visits (if the visitor has a user account, display the visitor's first and last name); or displayed in a language of your choice)
Alternatively, we may allow you to access your personal page more quickly by saving your previously provided login details or information.
Social Media Cookies - These are based on the Social Connect feature or when you use a social media add-on button (e.g. clicking "Like" on a webpage). You can share your opinion about us and the content of our website on social media. Please note that these cookies are set by these social networks. Our use of cookies is not governed by this Cookie Policy, so we encourage you to read it.
Advertising Cookies – These cookies track your transactions on group websites and help us show you advertisements that are relevant to you or based on your interests. As such, we and our third-party service providers may serve targeted advertising to these devices.
Below is a list of the cookies currently used by third party service providers on our website. Please note that the retention period for each cookie may be determined by third party service providers based on their need to achieve the following objectives:
Cookie name gtag.js, analytics.js, ga.js, urchin.js
Cookie provider Google Analytics
Purpose of cookies
Cookies are used to obtain a complete picture of a visitor's habits and collect anonymous information such as the number of visitors to the website, where visitors came to the site from, and the pages they visited, thereby enabling us to track their visits on our website. Helps improve the overall user experience.
For more information
https://www.google.com/intl/en/policies/privacy/partners/
opt out
https://tools.google.com/dlpage/gaoptout
Respond to your browser's "Do-Not-Track" signals. If you do not consent to the use of these cookies in whole or in part, or if you wish to withdraw your consent, please reset your browser settings to disable or change her cookie settings. You must do this in the browser settings of each browser and device you use. That way, you can be notified before a particular cookie is saved. You can also allow cookies only from specific websites by resetting them to Trusted Websites.
The following links may help you manage your cookie settings. You can also use your Internet browser's "Help" option for more information.
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safari: http://support.apple.com/kb/PH5042
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Adobe (Flash Cookies): https://www.adobe.com/support/flash/downloads.html
Opera: http://www.opera.com/help/tutorials/security/privacy/
For more information about cookies, please visit https://aboutcookies.org/ or http://www.allaboutcookies.org/. www.youronlinechoices.eu/ and http://www.aboutads.info
Please note that disabling or resetting the cookie function may make some services unavailable or the website may not function. You have to login every time you visit. We are not responsible for any inconvenience, including but not limited to unavailability of services in such cases.
Our His cookie policy does not apply to, and we are not responsible for, the privacy practices of third-party websites that may be linked to our His website. We have no control over the personal information you may submit to these third parties.
Using the WI-FI service (SHG Connect)
When using the WI-FI service (SHG Connect) in our guide service, we may collect certain information from you. The personal information we collect includes the registration information you provide when connecting to the WI-FI service. A device identifier (such as an IP address) is a number that is automatically assigned to your device when you access the WI-FI service and allows you to identify your device, including its type.
Personal information collected through the WI-FI Service will only be used for the purposes described in this policy unless otherwise notified at the time of data collection. Unless you have consented to such other uses or such other uses are permitted by law. The acquired information will be used to understand and analyze the usage trends and preferences of users and to improve connection services.
Changes to Privacy and Cookie Policy
This Policy may be supplemented or amended by privacy notices ("Privacy Notices") provided at the time we collect certain personal information. We reserve the right, at our discretion, to change this Policy at any time. When we change this policy, what we offer will depend on the nature of the change.
We will notify you of any material changes to this Policy by emailing you to the email address you last provided and by posting the notice on the home page of our website and at the top of the revised version. We will notify you of any policy changes for at least 30 days from the new effective date. Any material changes to this Policy will be effective on the effective date included in the notice to you, or, if no effective date is included, thirty (30) days after we send the notice.
Please note that it is your responsibility to update your online profile so that your contact information is always current. If you do not provide a current email address, it is your responsibility to check our website periodically for changes to this policy.
If you are making only minor changes to this Policy, replace this Policy with the new Policy and change the "Effective" date at the top of this Policy for at least 30 days from the new effective date so that you know what has changed. will do so. Minor changes include, for example, changing contact information and examples contained in this section of the policy.
By participating in any of our programs or using our website, products and/or services, you agree to any changes to this policy. If you disagree with any change to our policy, you must notify us and stop all further
Use of our website.
How to Contact Us If You Have Questions or Concerns About Our Privacy Practices
You can bring it to the attention of the "Privacy Officer" by contacting us via the iContact Form.
We will respond within 30 days of him and, in any event, within the time period prescribed under applicable law.
Caenis fishing guide service respects your privacy and treats it with care.
